FAQ

Frequently Asked Questions


Conjugated Antibodies

How should I store conjugated antibodies?

A: For conjugated antibodies the storage temperature could be +4ºC or -20ºC. The correct storage temperature is written in the product data sheet and we recommend always storing our antibodies as directed on the datasheet. We are unable to guarantee how the antibody will perform if not stored as stated on the datasheet.

What antibody conjugations are available?

A: In normal presentation all our antibodies are without conjugation but we can also provide our monoclonal antibodies with following conjugations: HRP, biotin, FITC or Texas Red.

What is the expiry date of my conjugated antibody?

A: The expiry date for conjugated antibodies is 9 months from the date of manufacture. The expiry date is written in the lot specific data sheet which is shipped together with the product. At the time of shipment to you antibodies will have at least 6 months until the expiry date.


Contacting Advanced ImmunoChemical, Inc.

How can I contact you?
By phone at 844-840-4646 or 562-434-4676
You can also reach us via email at

Ordering and Prices

What products are included in the Advanced ImmunoChemical product portfolio?

Please notice that we do not offer any kits or assays!

How are the antibodies sold?

A: We are selling our antibodies by milligram and not by volume.

How much product cost?

A: Prices are listed in our e-commerce store or you can contact us for any additional pricing information.

How long prices are valid?

A: Prices vary across our product range, please contact us for specific pricing questions.

How can I order your products?

A: We now offer convenient and secure online ordering through our website.  You may also order by calling us at 844-840-4646.

How to receive a proforma invoice?

A: Please request a proforma invoice by sending e-mail to .  By adding all items to your shopping cart online, you can also get an estimate of charges including shipping and handling fees.

How can I pay for my order?

A: We accept Visa, MasterCard, American Express and Discover card for payment.  All payments are done through our secure online ordering system so your credit card information is secure

How to receive MSDS?

A: We don’t have a separate material safety data sheet (MSDS) for our products. If the product contains any harmful ingredients, it is described in the product description.

Can you supply your products to me even if there is not a distributor in my country?

A: Yes we can. We sell directly to most countries.

How do I know that Advanced ImmunoChemical has received my order?

A: After receiving the order, you will receive an order confirmation and invoice.  This lets you know that we received your order and will be processing it shortly.   You will also receive an email when your order ships, which generally contains a federal express tracking number.   You can also login to My Account on our site and see any status changes of your orders.


Product Support Material

Can I get an MSDS for the product I am interested about?

A: We don’t have a separate material safety data sheets (MSDS) for our products. If a product contains any harmful ingredients, it is described in the product description.

I was not able to find an answer from your website, what should I do?

A: You can contact our Product Support by sending e-mail to .  They will be happy to help you with any product related questions.

 


Purification and Concentrations

How are Advanced ImmunoChemical antibodies purified?

A: Most of our antibodies are purified by chromatography on protein G or protein A sepharose. The antibody specific information can be found from the product data sheet.

What is the concentration of my product?

A: The concentration of the products varies from lot to lot. The lot specific concentration is written in the vial label and in the lot specific data sheet which is shipped with each product.

What is the purity of Advanced ImmunoChemical antibodies?

A: All our monoclonal antibodies have purity of 92% or more.

What is the purity of Advanced ImmunoChemical antigens?

A: The minimum purity depends on the product, but generally the purity of the antigens is >90% or >95%. The antigen specific information can be found in the product description on our website.


Special Products

Most of your antibodies are provided in a buffer with sodium azide, is it possible to get them without it?

A: In theory it could be possible to send the antibody without sodium azide, but we really do not recommend that. If we leave sodium azide out we will not take any responsibility about the product after it leaves our premises and we are not giving any expiry date for such products. Also the price will be higher and lead time longer. Since it takes only a simple dialysis step to get rid of the sodium azide we really recommend our customers to do that step just before they start their work.


Storage and Expiry dates

How should I store Advanced ImmunoChemical antibodies?

A: For unconjugated antibodies the storage temperature is always +4ºC but for some conjugated antibodies it could be -20ºC. We recommend always storing our antibodies as directed on the datasheet. We are unable to guarantee how the antibody will perform if not stored as stated on the datasheet.

How should I store Advanced ImmunoChemical antigens?

A: The recommended storage temperatures can be found from the product data sheet. Please follow these recommendations since we are not able to guarantee how the product will perform if not stored as stated on the datasheet.

What is the expiry date of my antibody?

A: The expiry date for unconjugated antibodies is 2 years from the date of manufacture and for conjugated antibodies it is 9 months from the date of manufacture. The expiry date is written in the lot specific data sheet which is shipped together with the product. At the time of shipment to you antibodies will have at least 6 months until the expiry date.

What is the expiry date of my antigen? A: The expiry date for our antigens is normally either 1 or 2 years from the date of manufacture. The expiry date is written in the lot specific data sheet which is shipped together with the product. At the time of shipment to you antigens will have at least 6 months until the expiry date.

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