Ordering Policies

Direct Orders and Inquiries

To place an order simply search on our website and place the desired items in your shopping cart.  You may also order by calling us at 844-840-4646 / 562.434.4676.

When Ordering by Phone

Please use the full product description, product catalog number unit size and quantity required. Include, also, any special instructions, i.e., specific clone and/or lot number. All orders must contain a purchase order number and the name of the person who is placing the order. We now accept VISA, MASTERCARD and American Express as well.  For orders placed via our Internet store we only accept credit card payments.

Secure Ordering

Our shopping cart uses Secure order forms using SSL (Secure Sockets Layer) cryptographic protocol in combination with server certificates to encrypt information exchanged between client’s browser and the server. This makes sure any sensitive information submitted (like credit card numbers) is unreadable and kept secure if a thief managed to intercept the communication.

To verify that the order form is indeed secure look at the browser’s address bar. Instead of the usual http:// protocol you will see that the secure order form address starts with https:// instead. Most modern browser will also show “secure connection” icon in the address bar.

General Terms of Delivery

You can read our General Terms of Delivery in this document.

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